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Fit Guide

FAQ

What is the Mavi rewards program?

Mavi’s rewards program gives you the opportunity to score early access to exclusives, free shipping, and more. As a member, you’ll earn points for every purchase and for engaging with our brand through social media and other platforms. Once you earn enough points to unlock rewards discounts, points can be redeemed like cash at check out!

Do points expire?

Yes, your points expire after 12 months of inactivity. However, unused rewards vouchers do not expire.

How do I join?

If you have a Mavi account, you’re already a member! If not, click 'Join Now' above.

How do I check my point balance?

Once you’ve logged into your Account page, you’ll see an overview of your points as well as point history balance.

What happens to points when I return items?

When items are refunded, the points you earned from that purchase will be deducted from your point balance.

How do I spend my points?

Once you’re ready to check out, open your cart by clicking the shopping bag in the top right corner of our site to view your points balance and the redemption options. Select the points that you’d like to apply to your order and continue to checkout! You can add as many rewards as your balance permits.